Thursday, January 6, 2011

You Know You Have Distribution Issues When ...

... even your spin-off division drops you. American Airlines is in disputes with many of its agents (Expedia, Travelocity, Orbitz) because it is competing with them directly. Now, even Sabre is planning to drop them.

Note that Southwest sells tickets through its own website exclusively already and that other carriers sell a large share direct to consumer. Were these middlemen services merely a transition period?

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